WHEN WILL I RECEIVE MY REFUND? Julie Julie 7:09 PM March 17th, 2014 WHEN WILL I RECEIVE MY REFUND? It can take up to 14 days for us to receive your return. Check out our Returns section for details. MORE ABOUT RETURNS 0 WHY WASN’T THE SHIPPING INCLUDED IN MY REFUND? CAN I EXCHANGE THE PURCHASED PRODUCT TO ANOTHER ITEM?